16:35, Tuesday 29th September 2026
Effective Date: 29 September 2026
These Terms & Conditions apply to all clients booking or receiving treatments at Valentine Aesthetics.
By making a booking with Valentine Aesthetics, you confirm that you have read, understood and agreed to these Terms & Conditions.
Valentine Aesthetics is a private, appointment-only aesthetics and body-sculpting clinic based in Dundee, Scotland.
Treatments are provided in accordance with the clinic's treatment protocols, safety procedures, contraindications and professional insurance requirements.
All appointments must be booked through the approved Valentine Aesthetics booking system or directly with the clinic.
Appointments are available by appointment only.
Clients are responsible for providing accurate contact details and ensuring that they attend at the correct date and time.
An appointment is not considered confirmed until the required booking payment has been received.
A 50% booking deposit is required to secure an appointment.
The booking deposit is non-refundable, unless Valentine Aesthetics agrees otherwise in writing.
A £3.50 booking charge is also applied to bookings. This charge is non-refundable.
The remaining balance of the treatment is payable in accordance with the booking information provided at the time of booking.
Clients who need to cancel or reschedule an appointment should provide as much notice as possible.
The following cancellation charges apply:
The booking deposit will remain non-refundable.
Repeated cancellations or rescheduling may result in Valentine Aesthetics declining future bookings.
Please arrive on time for your appointment.
If you arrive late, your treatment time may need to be reduced in order to avoid delaying subsequent clients. The full treatment price may still apply.
If you arrive significantly late and the appointment can no longer be carried out safely or within the allocated time, the appointment may be treated as a cancellation or no-show.
All clients must complete the required consultation and medical screening information honestly and accurately before treatment.
Clients must disclose any relevant medical conditions, medications, recent procedures, surgeries, pregnancy, breastfeeding or other circumstances that may affect treatment suitability.
Valentine Aesthetics reserves the right to refuse or postpone treatment where it is considered unsuitable or unsafe.
Providing incomplete or inaccurate medical information may affect the safety and suitability of treatment.
A booking does not guarantee that a treatment will be carried out.
A consultation and/or assessment may identify a contraindication or other reason why treatment should not proceed.
Where Valentine Aesthetics determines that a treatment is unsuitable on safety grounds, the treatment may be postponed or cancelled.
Where appropriate, clients may be advised to seek advice from their GP or another suitably qualified healthcare professional before treatment.
Individual treatment results vary from person to person.
Results can be affected by factors including individual physiology, lifestyle, hydration, diet, exercise, existing medical conditions and adherence to aftercare advice.
Valentine Aesthetics does not guarantee a specific result, measurement or degree of fat reduction or body contouring.
Before-and-after photographs, where used, are intended to demonstrate individual client experiences and should not be interpreted as a guarantee of results.
Treatments will only be performed on areas that have been assessed as suitable.
Valentine Aesthetics reserves the right to amend the treatment area or treatment plan where necessary for safety, suitability or client comfort.
Treatments must be carried out at appropriate intervals in accordance with Valentine Aesthetics' treatment protocols and manufacturer guidance.
Clients must not book treatments at intervals that are shorter than the recommended treatment spacing.
Where a booking does not allow sufficient time between treatments, Valentine Aesthetics may require the appointment to be rescheduled.
Clients will be provided with appropriate aftercare guidance following their treatment.
Clients are responsible for following the aftercare instructions provided.
Failure to follow aftercare advice may affect results and may increase the risk of unwanted reactions or complications.
If a client experiences an unexpected or concerning reaction following treatment, they should contact Valentine Aesthetics promptly and seek appropriate medical advice where necessary.
Clients are responsible for their own personal belongings while attending the clinic.
Valentine Aesthetics cannot accept responsibility for loss, theft or damage to personal belongings brought onto the premises, except where liability cannot legally be excluded.
Valentine Aesthetics is an appointment-only treatment environment.
For safety, privacy and insurance reasons, clients should attend appointments alone unless an accompanying person has been agreed with the clinic in advance.
Children should not be left unattended in the clinic.
Valentine Aesthetics is committed to providing a welcoming, inclusive and non-judgemental environment.
Aggressive, abusive, threatening, discriminatory or inappropriate behaviour towards the practitioner or any other person will not be tolerated.
Valentine Aesthetics reserves the right to refuse or terminate an appointment where behaviour is considered inappropriate or unsafe.
Client photographs will only be taken or used for marketing, social media, website or promotional purposes where the appropriate consent has been provided.
Clients are not permitted to photograph or record the practitioner or other clients without permission.
Valentine Aesthetics collects and processes personal information in accordance with its Privacy Notice.
Information provided during booking, consultation and medical screening is used for purposes including appointment management, treatment suitability, client communication, record keeping and safety.
Personal information will be handled in accordance with applicable UK data protection legislation.
Gift vouchers are subject to the specific terms stated on the voucher at the time of purchase.
Gift vouchers cannot be exchanged for cash unless required by law.
Lost or stolen vouchers may not be replaced where sufficient proof of purchase cannot be provided.
Valentine Aesthetics aims to provide a high standard of service.
If you have a concern or complaint, please contact the clinic so that the matter can be reviewed.
Complaints should be made in accordance with the Valentine Aesthetics Complaints Policy.
Complaints and related records will be retained in accordance with the clinic's record-retention requirements and applicable legislation.
Valentine Aesthetics reserves the right to amend, postpone or cancel an appointment where necessary, including for reasons relating to practitioner availability, premises, equipment, safety or other circumstances beyond reasonable control.
Where Valentine Aesthetics cancels an appointment, clients will be offered the opportunity to reschedule or receive an appropriate refund of payments made, subject to the circumstances.
Valentine Aesthetics may update these Terms & Conditions from time to time to reflect changes to the business, services, booking arrangements, legislation or regulatory requirements.
The current version will be available on the Valentine Aesthetics website.
By making a booking with Valentine Aesthetics, you confirm that:
Valentine Aesthetics
Dundee, Scotland
Email: hello@valentineaesthetics.com
Appointments: By appointment only.
Last updated: 29 September 2026
